Privacy Policy

Name: Straits Ledger Cloud Accounting
Address: 71 Robinson Road, #14-01, Singapore, 068895, SG
Telephone: +65 6821 9482

This policy explains how Straits Ledger Cloud Accounting ("we", "us") handles personal data collected through straitsledger.sg. It applies to enquiries, form submissions, and any personal information you send to us through the site. The operator's legal name and UEN are stated in the footer of this site.

Data we collect

We collect the information you provide voluntarily through our contact form: your name, email address, phone number if given, and the details you include in the message body, such as selling channels, order volume, and GST status. We also collect limited technical data through standard server logs and cookies (see the Cookie Policy). We do not collect payment card details through this site.

If you write to us before you become a client, your message lives in our email and enquiry records. That is the whole of it: no payment details, no login credentials, and nothing else is captured on this site.

Why we collect it

Personal data is used to respond to your enquiry, to assess whether our services fit your needs, to prepare a scope or quote, and to maintain an internal record of the enquiry. We do not sell personal data, and we do not use it to build advertising profiles. Where you become a client, a separate engagement letter sets out how we handle your accounting records.

In practice this means an accountant reads your message, checks it against the services we offer for Singapore e-commerce sellers, and replies with either next steps or an honest "not a fit". Nothing from your message is forwarded to a marketing list.

Sold to third parties: No
Used for ad profiling: No
Shared with your accountant: Yes, when relevant
Purpose of use: Enquiry reply and scope

Legal and regulatory context

For business enquiries we process personal data on the basis of your consent and our legitimate interest in responding to a business request. Where we act as an accounting service provider for a client, records are retained in line with applicable Singapore record-keeping requirements, including IRAS guidance on record retention for tax purposes. We do not claim any certification, seal, or audit attestation in relation to this site.

Separately, the accounting services we provide to clients are governed by an engagement letter and by the applicable Singapore professional and tax rules. That letter is the document that describes client-record handling; this page describes the website only.

Enquiries

Consent plus our legitimate interest in replying.

Client records

Held per applicable Singapore record-keeping rules.

Seals claimed

None. No certification is claimed for this site.

Retention

Enquiries that do not become engagements are kept for as long as reasonably needed to handle the request and any follow-up, and are then removed in the normal course. Client records are retained for the period required under applicable Singapore tax and accounting rules. If you want an enquiry removed before that, contact us and we will action it where we are not legally required to keep it.

A request to remove an enquiry

Write to the contact page with the email address you used. We will confirm what we hold and what we can remove.

Response within a reasonable time — normally the same working week when the request is straightforward.

Your rights and how to exercise them

You may ask to access, correct, or delete personal data we hold about you, and you may withdraw consent for future contact. Requests go to the contact details listed on our contact page or in the site footer. We will respond within a reasonable time. Some requests may be limited by our record-keeping obligations, and where that applies we will explain why.

Access

Ask for a copy of the personal data we hold about you.
Correction

Tell us what is wrong and we will set the record straight.
Deletion

Ask us to remove an enquiry, subject to any rule that requires us to keep it.
Withdrawing consent

Say so and we will stop future contact from our side.

To make any of these requests, email [email protected] or call +65 6821 9482 during business hours.

Cookies and third-party services

The site uses cookies for basic functionality and to understand how pages are used. Details, including any third-party tools, are set out in the Cookie Policy. We do not embed advertising pixels that build cross-site profiles of visitors to this site.

You can manage or block cookies in your browser settings. Turning off cookies may affect how parts of the site remember your choices, but the pages themselves will still load.

What runs here

Basic session cookies
Cookies for page analytics
No ad-tracking pixels

Changes to this policy

We may update this policy if our practices or the applicable rules change. The version published on this page is the current one. If the change is material, we will indicate the date of the update on the page.

This page was last reviewed in November 2026. If a future revision changes how enquiries are handled, the change will be shown here rather than in a separate notice.

Questions about this policy

Post: 71 Robinson Road, #14-01, Singapore 068895
Email: [email protected]
Phone: +65 6821 9482
Hours: Monday to Friday, 9:00 am – 6:00 pm (Singapore time)

For business enquiries, use the contact page. This policy page does not collect submissions.