Terms of Service

The text, structure, and materials on this site are owned by us or used with permission and are protected by applicable intellectual property laws. This covers the wording of our guides, the layout of our pages, the accounting-firm stylebook that governs them, and the images we commissioned.

You may read, print, or save pages for your own reference, including sharing a single page with a colleague for internal discussion. You may quote a short passage with an attribution that names Straits Ledger Cloud Accounting and links back to the source page.

You may not republish, resell, or systematically copy the content without our written consent. Scraping whole page bodies for a derivative guide, running our pages through an internal training pipeline, or rehosting them behind a paywall are all outside that consent.

Nothing on this site constitutes accounting, tax, legal, or financial advice, and no engagement arises from using the site or sending an enquiry. Guidance published here is general information about GST, IRAS record-keeping and cloud accounting workflows — it is not a substitute for a review of your own records and circumstances.

Accounting treatment depends on your specific facts. Whether your marketplace sales are standard-rated, zero-rated exports, or out of scope, and how a refund or chargeback should be recorded, all turn on particulars that differ from seller to seller. Reading a page on this site does not answer that question for your business.

Any engagement between us begins only when a separate engagement letter is agreed and signed. Until then, no accountant-client relationship exists, and no reliance should be placed on anything on this site as if it were a formal opinion.

You agree to provide accurate information in any enquiry you submit. We rely on that information to assess fit and prepare a scope — the platforms you sell on, the number of sales channels you run, whether you are GST-registered, and where you keep your books today.

We are not responsible for consequences arising from incorrect or incomplete information provided through the site. If your circumstances change materially between the enquiry and our first call, please write to us at [email protected] so the scope we prepare reflects where you actually are.

Enquiries submitted outside working hours (Monday to Friday, 9:00 am – 6:00 pm Singapore time) are read on the next business day.

The site may reference third-party platforms, tools, or services — for example a marketplace seller centre, a cloud accounting package, or a payment provider's reconciliation export. These are named for explanatory purposes and are not endorsements.

We are not responsible for the content, terms, or availability of any third-party service. If a provider changes their export format, restricts API access, or shuts down, that is a change on their side; our guidance on this site describes workflows as we currently understand them, and we will update our pages when we learn of a material change.

Where you choose to move your records into or out of a third-party platform, the migration is governed by that provider's terms.

To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of this site or reliance on its content. That includes lost profits, lost opportunity, and losses flowing from a decision taken on the basis of general guidance published here.

Nothing in these terms excludes liability that cannot be excluded under applicable Singapore law, including liability for fraud or for any other matter that Singapore law does not permit to be limited.

Where an engagement letter has been signed, the liability terms in that letter — not these website terms — govern the engagement itself.

We may update these terms from time to time — for example when a platform's terms change, when the accounting standards we explain are revised, or when we add a service that needs its own wording. The version published on this page is the current one; the effective date is stated above the clauses.

Continued use of the site after an update indicates acceptance of the revised terms. If you have an active engagement with us, changes to these website terms do not vary the engagement letter between us.